We believe in keeping things simple and transparent. This Privacy Policy explains what information we collect when you purchase Fast Lane Literacy, use our digital services and how we protect your privacy.
What We Collect
When You Place an Order
To fulfill your order, we collect:
- Contact Information: Your name, email address, phone number, and shipping address
- Payment Information: Processed securely through our payment processor (we do not store your complete credit card information)
- Order Details: What you purchased and when
When You Visit Our Website
Our website collects minimal information:
- Standard Web Server Logs: This includes your IP address, browser type, pages visited, and access times—basic technical information that all websites collect to operate properly
- We do NOT use: Cookies for tracking, analytics tools, advertising pixels, or any other tracking technologies on our website
When You Use QR Codes and Online Content
Our education boxes include QR codes that link to online learning experiences:
- Third-Party Services: Some content is hosted on other platforms, which may have their own tracking technologies
- Our Approach: We disable tracking features on these platforms whenever possible and practical
- What We Recommend: Review the privacy policies of third-party platforms (such as Vimeo) to understand their data practices
How We Use Your Information
We use your information only to:
- Process and ship your orders
- Communicate with you about your purchase
- Respond to your questions or requests
- Stay in touch via occasional posts and e-newsletters
- Comply with legal obligations
We do not use your information for marketing emails unless you specifically opt in, and we do not sell, rent, or share your personal information with third parties for their marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your personal information, including:
- Secure data storage via Google's Cloud
- Limited access to personal information (only employees who need it to fulfill orders)
- Secure payment processing through Stripe
Children's Privacy
Our products are designed for students and instructors, but our website and services are directed to parents, educators, and adults generally making purchases on behalf of children. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements for order records)
- Opt out of any marketing communications
Third-Party Links and Services
Our website and QR codes may link to third-party websites and services (such as Vimeo). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.
Data Retention
We retain your order information for as long as necessary to:
- Fulfill our legal and accounting obligations
- Customer service
- Comply with applicable laws
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us@sedso.io